Managing IT assets is a complex proposition. With all the different pressures from the organisation it is vitally important the physical attributes (who?, what?, when?, where? and how?) are maintained.

Unfortunately this is not enough. As we mentioned before, IT Asset Management needs to be a process and therefore the physical attributes need to be integrated into your existing Help Desk, Finance, Change Management processes etc.

Techies have created the following model that demonstrates how all these elements integrate together, to deliver a solution that meets Real world Risks.

The start of the IT Asset life cycle. Ensuring that the procurement process is efficient, effective and communicated is essential. Techies will deliver the following activities during the Procurement phase:Maintain central Price ListPrice book held on intranet for effective communication within the organisationPrice book updated once a monthSLA to respond to any request that is not within the Price BookGeneral day-to-day activities i.e. memory upgradesSLA Installation Service. New IT assets installed 11 working days after receipt of Purchase Order.

Lowered cost of ownership for IT assets.Increased productivity of employees and assets.Improved audit ability and accountability.“Developing effective IT asset management strategies and corresponding metric goals are key to successfully managing IT assets. According to Gartner's 2005 IT spending and staffing survey, all life cycle costs associated with IT assets represent 40 percent to 60 percent of the IT operations budget”.Source: Gartner GroupUp-to-date inventory of IT assets.Centralised data repository for IT assets leading to easier reporting and querying.Improved Procurement process.

Once the Procurement phase is complete it is vital that the IT Assets are registered ready for tracking. Techies will deliver the following activities during this phase of the process:Update main inventory repositorySchedule new software builds (i.e. software onto laptops/desk tops)Disposal: If an IT Asset has reached it’s End-of-Life (EOL) then it will be removed from the inventory repository and any data will be removed safely and securelyRe-allocation: IT Assets may be returned from their users for a number of reasons. Often the IT Assets are still usable, therefore they will be re-allocated within the organisation. The new details are added to the central repository.Purchasing: Techies will place any IT Assets that are available on the intranet so that other departments within the organisation can purchase them.

License management is an integral part of the Techies IT Asset Management solution. By managing your enterprise wide licenses you can be sure that your organisation is utlilising your licenses efficiently and that you are not paying for licenses that are not being used. Here are some of the deliverables:Techies will send the end user a copy of the licenseTechies will keep the original license in their central databaseTechies will coordinate installations with your organisations Help DeskTechies will maintain central Licensing databaseTechies will generate and supply monthly reports detailing usage and changesTechies will provide your organisation with License count reports.

With over nineteen years in delivering IT Solutions to our client base Techies have built a strong Service Portfolio. The model below demonstrates our end to end Service Portfolio and how they are fully integrated.

Your organisation will be ready for migrations, helping you accommodate technology changes and deploy new applications more quickly.

Your Help Desk will be more productive, supporting a set of standard hardware and software.

Your organisation will be able to absorb mergers and acquisitions more readily.

Your end users will be more productive with the right set of tools with limited or zero access to time wasting.

Your organisation will have the information necessary for IT budgeting and planning.

Your Help Desk will know what software is loaded on every Laptop / Desktop.