3CX Software PBX
3CX Software PBX
Modern, flexible business telephony — hosted in the cloud or installed on premise. Delivered and supported by Techies’ 3CX certified engineers.
Book a 3CX Demo | Call 01234 299 000
Why choose 3CX with Techies?
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Lower cost — licensed by simultaneous calls rather than per user. ad-Adapter-Type-C-USB-C-20V-3.25A-65W-Laptop-Power-Charger-i.326523289.17980692281)
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Deploy anywhere — Hosted by 3CX, private cloud (Azure/AWS/Google), Windows, or Linux (Debian ISO). 23
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Virtualisation support on Hyper V, VMware and KVM. 4
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Unified communications — calls, queues, video, live chat, WhatsApp/SMS/Facebook (edition dependent). 5
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Certified implementation by Techies — design, migration, training and ongoing UK based support.
Deployment Options
Hosted by 3CX
3CX hosts and maintains the PBX; Techies handles configuration, call flows, security and user onboarding. Ideal for organisations wanting a low maintenance, resilient setup. 2
Private Cloud
Deploy in your own cloud tenancy (Azure, AWS, Google, DigitalOcean) with full control of data location and networking. 2
On Prem (Windows or Debian Linux)
Install on Windows Server or the official 3CX Debian ISO. Debian installs offer hardened, supported environments designed specifically for 3CX. 3
Apps & Devices
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Windows Softphone (v20) — secure native app from the Microsoft Store. The legacy Electron Desktop App is blocked from Jan 2026. 6
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Web Client & PWA — full calling, chat and video; recommended primary interface. 7
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iOS & Android Apps — mobile softphones with push notifications. 8
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SIP IP Phones — compatible with leading handset brands (Yealink, Fanvil, Snom, Poly).
Key Features
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Call queues, auto attendants, ring groups
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Switchboard & wallboards
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Call recording, reporting and analytics
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Video meetings & screen sharing
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Website Live Chat
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WhatsApp, Facebook & SMS (specific editions) 5
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CRM integrations and contact pop
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Hot desking, remote & hybrid working support
Our 3CX Deployment Service
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Discovery & Design — call flow mapping, resilience planning and handset selection.
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Build & Migration — hosted, cloud or on prem deployment; SIP trunks; number porting.
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Device & App Rollout — zero touch provisioning; Windows Softphone; Web Client/PWA; mobile apps.
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Staff Training — tailored for reception, agents and managers.
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Monitoring & Support — UK helpdesk, updates and system optimisation.
FAQs
How is 3CX licensed?
By simultaneous calls (SC), not per user. Scale the licence as your business grows. 1
Can we keep our existing numbers?
Yes — we port DDIs and configure resilient routing.
Does 3CX integrate with Teams or CRM?
Yes — Teams Direct Routing (edition dependent) and CRM integrations are supported. 5
Is on prem virtualisation recommended?
Yes — 3CX officially supports Hyper V, VMware and KVM with correct settings applied. 4
Ready to modernise your phone system?
Speak to Techies for a tailored 3CX design and deployment plan.
Call: 01234 299 000 | Email: webenquiry@techies.co.uk